Microsoft today announced Microsoft Dynamics 365 Contact Center, a contact center solution with generative AI features for every customer engagement channel. Dynamics 365 Contact Center is a standalone Contact Center as a Service (CCaaS) solution and can be connected to any CRMs or custom apps. It will be generally available from July 1st. Since Dynamics […]
Category Archives: Dynamics 365
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Recently, Microsoft announced the first major price increase for its Dynamics 365 suite of business apps in over five years. The price surge underscores the growing value delivered by Dynamics 365 for its customers. Also, each year, Microsoft releases hundreds of new features and enhancements. As part of the revised pricing, Dynamics 365 applications, including […]
Microsoft yesterday announced several new products and capabilities for Microsoft Dynamics 365. These products and capabilities will be made available between April and September as part of the 2024 release wave 1. Microsoft will reveal more details about these features at Business Applications Launch Event that is happening on April 10th. Dynamics 365 Supply Chain Management Premium: […]
Microsoft and Adobe announced a partnership today at Adobe Summit aimed at breaking down marketing workflow silos. The integration brings Adobe Experience Cloud insights and workflows directly into Microsoft Copilot for Microsoft 365, empowering marketers with data-driven content creation and streamlined collaboration. “Marketers face an ever-increasing demand for personalized content across a multitude of channels,” […]
Adobe and Microsoft partner to connect Adobe Experience Cloud workflows and insights with Microsoft Copilot to deliver generative-AI powered capabilities that enable marketers to increase collaboration, efficiency and creativity. SAN JOSE, Calif. and REDMOND, Wash. – Mar. 26, 2024 – Today at Adobe Summit – the world’s largest digital experience conference – Adobe (Nasdaq:ADBE) and […]