Yesterday, chief information officer (CIO) of IT World Canada Jim Love sat down with Amir Hameed, senior vice president of worldwide solution sales and engineering, and Kevin Krempulec, Canada country manager, from cloud communications platform RingCentral, to discuss how AI can transform the conversation across both customer and employee journeys. The first step for organizations […]
Category Archives: Managed Services & Outsourcing
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Kaseya, a provider of unified IT management and security software for managed service providers (MSPs) and small to midsize business (SMBs), today released its 2024 MSP Benchmark Report, which surveyed close to 1,000 MSPs from the Americas, EMEA (Europe, Middle East and Africa) and APAC (Asia Pacific) regions and includes responses from both IT professionals […]
The dismantling of VMware by Broadcom continued today when the company announced it was selling its End-User Computing (EUC) Division to Menlo Park, Calif.-based KKR, a global investment firm, in a deal estimated to be worth US$4 billion. The purchase by KKR includes Horizon, a desktop and application virtualization platform and Workspace One, a unified […]