Category Archives: ringcentral

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RingCentral drills down the opportunities for AI to revamp customer interactions

Yesterday, chief information officer (CIO) of IT World Canada Jim Love sat down with Amir Hameed, senior vice president of worldwide solution sales and engineering, and Kevin Krempulec, Canada country manager, from cloud communications platform RingCentral, to discuss how AI can transform the conversation across both customer and employee journeys. The first step for organizations […]