Originally published by CXO REvolutionaries.
Written by Jay Patty, CTO in Residence, Zscaler.
Know the difference between vendor-related and technology-related problems to determine the fastest resolution.
Thomas Jefferson famously proclaimed that all men are created equal, but he would agree that today’s technical problems are not. Some are tied to the quirks of a specific product or vendor, while others are rooted in the static, immutable realities of technology itself…