Microsoft Teams makes it easy for organizations to analyze call records

Microsoft Teams offers the Call Records API, which allows organizations to access call records data. However, it requires bespoke development, thereby preventing organizations from effectively using it. Additionally, the raw call record is huge and difficult to make sense of. To help organizations better manage their call records, Microsoft Teams has announced Call Record Insights, an […]

The post Microsoft Teams makes it easy for organizations to analyze call records appeared first on MSPoweruser.

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